Call routing is the process of directing incoming phone calls to the appropriate destination based on predefined rules. It ensures that calls are efficiently handled and directed to the right person or department.
Not sure how much office space per employee you need? Let us help. See what you should factor in, including office layouts and future business needs.
OVER the last 10 years big business has lost many of the advantages it once had making it increasingly easy for small businesses to compete.
Each year, hundreds of startups fail. Although a small percentage, there are also those that make it big and become household names. A large number of startups end up somewhere in the middle. When you are looking for new investors, partners, or clients, having credibility is key. You want people to be able to trust you. Otherwise, they will not take you seriously.
Many solo entrepreneurs and small business owners choose to work from home to save money. However, this may not be the best option for those looking to take advantage of the benefits a physical office can offer.
Home-based businesses are quickly becoming the fastest growing form of business start-ups in America. In fact, over half of the 600,000 new businesses founded each year are grown out of someone's home office of basement.
For decades, the majority of startup culture seemed to focus on the activities of businesses based in Silicon Valley. From Listia to Evernote, Silicon Valley is a hotbed for some of the today's most popular tech companies.
No matter your opinion on them, online reviews are crucial for any business. According to surveys, 90 percent of people are influenced by positive reviews, 86 percent are influenced by negative reviews, and 79 percent of consumers trust online reviews as much as personal recommendations.
When you cannot be around a phone 24/7, but you also don't want to miss an important call from a client, how can you find a happy medium? No customer wants to hear a machine pick up their call and ask them to leave a message.
